Indication Based on the Specified Commercial Transactions Act
Last updated: May 16, 2026
Tanukies provides business information regarding paid services in accordance with applicable commercial transaction laws.
Business Information
- Seller
- Tanukies (Individual Business)
- Operating Manager
- 峯田 陽生 (Haruki Mineda)
- Location
- We will disclose promptly upon request.
- Please contact us via the support inquiry page with the required details to request disclosure.
- Required information: Name, purchase channel (Web/App Store/Google Play), order reference, items to be disclosed. We typically respond within 2 business days.
- Phone number
- We will disclose it promptly upon request.
- Contact
- Please use the support inquiry page for any inquiries.
- Contact support
- Business hours: Weekdays 10:00-18:00 (JST). We usually reply within 2 business days.
- email address
- support@tanukies.com
- Inquiries are also accepted on the support contact page.
Service Details
Tanukies provides digital services including lifestyle apps for health habit management (exercise, diet, smoking cessation, etc.), account management features, and billing/subscription management features. Details of available apps and features can be found in-app or on the service website. Features may be modified for improvements, security, or legal compliance.
Sales Price
The following amounts are based on the latest price catalog. Prices may vary by country and payment method (Web/iOS/Android).
| Plan | US | JP |
|---|---|---|
| Tanukies |
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| Tanukies Group |
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| Tanukies Premium |
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| Tanukies Premium Group |
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Additional charges (e.g., extra credits) will be displayed before purchase. The final amount due follows the checkout/store screen, including taxes and store policies.
The prices on this page include tax as a reference. Tax calculations and currency handling may vary at purchase depending on country/platform policies.
本表の金額は参考表示です。法的に有効な請求金額は、購入直前の決済画面（Web / App Store / Google Play）に表示される金額を優先します。
Payment Method & Billing Date
- Web Payment: Credit cards supported by Stripe etc.
- iOS app purchase: In-app purchase on Apple App Store
- In-app purchase for Android: Google Play in-app billing
- Before final purchase, the plan details, renewal terms, and legal/refund links will be displayed on the checkout/store screen.
Subscription will be charged upon signup and renewal date (monthly/annual depends on selected plan). One-time purchases are charged at time of order.
The prices, billing cycles, renewal, and cancellation policies on this page are consistent with the final purchase screen. If there are any discrepancies, the checkout or purchase screen of each store takes precedence.
Service Period & Recommended Environment
After payment is completed, it is usually available immediately. In rare cases, it may take a short time to reflect due to payment processor or store processing circumstances.
Verified to work on iOS 16+, Android 10+, and latest versions of major modern browsers (recommended environment). Some features may not function properly on older systems.
Cancellation · Refunds · Legal Notes
- Cancellation is possible at any time and will take effect on the next renewal date.
- To avoid being charged for the next renewal, please cancel your subscription at least 24 hours before the next billing time.
- Partial refunds during the current month (period) are generally not accepted.
- Duplicate charges, erroneous billing due to service malfunctions, or inability to use paid features due to technical issues with platform integration will be individually investigated and addressed based on payment records and platform policies.
- Just deleting the app does not cancel your subscription. Please cancel according to your purchase method.
- Purchases made through App Store/Google Play follow each store's policies and account settings (Apple ID/Google Play subscription settings).
- Cancellation and refund of web purchases will follow this service's refund policy and account settings.
- Cancellation procedures by purchase method are explained on the "Account Cancellation Procedure" page.
- This service is digital and therefore not subject to cooling-off period regulations.
- Communication and connection fees required for use are the user's responsibility.
- Terms of Use and Privacy Policy can be checked and updated as needed from the Legal Center.